Forum Discussion
Vivint switch to Telus
I have had Vivint security for years, with no issues. I have multiple cameras and 24 hrs video recording. I received a phone call from Telus stating that my equipment is no longer supported and th...
TELUS_Support
Official Support Team
Official Support TeamSince you haven't answered any of the contacts our team has made, another option would be for you to reach out to discuss with them directly. Let us know if you'd like for us to get you connected and we can definitely look in to that.
I tried many times only to continuously get cut off before reaching a human. I have deferred switching equipment until the monitoring actually stops - will reassess at that time.
Wise choice, so far the service and support have been really unable to help get my panel to connect reliable to Cell or Wifi
