Forum Discussion
Thermostat malfunction/damage claim
FYI- our thermostat malfunctioned while we were on vacation. Our home and contents sustained extensive damage. We are still without a panel replacement, thermostat and I have been bounced back and f...
JennyG22 - i hope you see this! I had this exact thing happen here in Saskatchewan recently in Feb (2026), came home, thermostat (alarm.com thermostat but monitored through Securtek - not Telus) failed, overheated my home (said it was 21C the whole time on the app), and caused significant damage to my home flooring, home structure, wall/ceiling vapor barrier, electrical, walls, ceiling, windows (warped and seals blown), cabinetry, furniture, food, electronics, wine, etc etc etc.... now going through insurance ... not surprised if my claim exceeds $1M as my house needs to be stripped down to nothing! I got no call that this failure happened. My house was less than a day for burning down i'm sure! We had 2 cats in the home that miraculously survived .. but our home got up to 100C+ inside for 4 days! I would be interested in catching up and chatting more about this! - Josh
even wine bottles and pop cans exploded inside my house from the extreme heat!!
