Forum Discussion
Thermostat malfunction/damage claim
FYI- our thermostat malfunctioned while we were on vacation. Our home and contents sustained extensive damage. We are still without a panel replacement, thermostat and I have been bounced back and f...
I’m sorry this happened to you! We are going thru home insurance as I was being passed from department to the next at Telus and it was never the correct one. Even for the damage claim they sent me to complete!! I honestly wonder how many people have had this happen ?? I hope nobody gets hurt with the lack of response for this so called security system.
TELUS_Support
Official Support Team
Official Support TeamHi Jenny! We understand your frustration. We're here to help and will send you a PM shortly to address this.
