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Telus SmartHome Security Login
I try to login through the web via MyTelus and then want to manage SmartHome Security, it asks me to log into it using SmartHome Security credentials. I try using MyTelus login and it does not work. ...
Here is what I found.
Log into MyTelus, then navigate to Telus SmartHome, which opens a separate login screen. You may need to hold CTRL when you click SmartHome so it opens in a separate tabthe system will not allow you to be logged into MyTelus and Telus SmartHome at the same time.
before performing a login on the Telus SmartHome screen. Return to the My Telus screen and log out.
then go to Telus SmartHome and log inlet me know if it works.
I've tried contacting them and they don't seem interested in helping me with this issue either. It's really frustrating. They did send me a link to set up a new login to the SmartHome Security web access (since it's different than MyTelus login credentials) and that link didn't work, and when I follow up there is no reply. Their whole system is focused on getting people signed up and renewing contracts but their customer service is embarrassing.
Why has TELUS turned into such a colossally **** company?
