Forum Discussion
Sandychan722
3 months agoNeighbour
Telus SmartHome Security Login
I try to login through the web via MyTelus and then want to manage SmartHome Security, it asks me to log into it using SmartHome Security credentials. I try using MyTelus login and it does not work. ...
- 19 days ago
Here is what I found.
Log into MyTelus, then navigate to Telus SmartHome, which opens a separate login screen. You may need to hold CTRL when you click SmartHome so it opens in a separate tabthe system will not allow you to be logged into MyTelus and Telus SmartHome at the same time.
before performing a login on the Telus SmartHome screen. Return to the My Telus screen and log out.
then go to Telus SmartHome and log inlet me know if it works.
Bcsomeday
2 months agoNeighbour
Did you get resolution for this? I am having the same problem.
- TELUS_Support2 months ago
Official Support Team
Hey Bcsomeday we can help with troubleshooting. Please send us a private message if you're still having issues
- vanresident12326 days agoNeighbour
I'm also having the same problem. What is the solution?
- TELUS_Support26 days ago
Official Support Team
We can take a look into this for you Vanresident and have sent you a PM.