Forum Discussion

soloj's avatar
soloj
Neighbour
3 years ago
Solved

Telus Call: Potential Scam or No Big Deal?

Over the last year or so, every couple months I receive a call claiming that they are from Telus. They confirm my name and address (I never gave it to them), and claims that they do not see any Telus...
  • dru's avatar
    3 years ago

    soloj It's tough to tell if this is legitimate though polecat is right in that it sounds fishy. As with any unsolicited call, never give out your info or confirm anything. You can let them know you'll call TELUS yourself and find our number on our official website. If we've called you in an official capacity, it will be noted on your account. 

  • Essanddee's avatar
    3 years ago
    I got this same phone call from a no caller ID phone number. I didn’t answer and they did leave a message asking the same thing - confirming our services and they did have name and address. As a rule, I don’t answer Telus phone calls because of ongoing phishing/scams, and over promotion of deals. I’ll call them when I need customer service.