Forum Discussion
frustrated13
11 months agoNeighbour
Telus are disrespectful
Just wanted to reach out and say how disrespectful Telus are to their customers through their horrible customer service system. I have had hours of my personal time wasted by this company waiting for...
frustrated13
11 months agoNeighbour
And before I get a reply referring me to use the app/chat function - keep in mind that in spite of your "brilliant" chat service, your wait times are hours long. So... that should tell you something about the usefulness of that feature.
- TELUS_Support11 months ago
Official Support Team
Hey frustrated13 - We understand that you are frustrated and we want to help but it is not clear from your post what you need help with. Please let us know how we can help