Forum Discussion
Smart door lock spinning
When I try to lock or unlock my smart home lock, it spins quite a few times until it engages. It lock fine when you lock it with the door open.
TELUS_Support
Official Support Team
Official Support TeamAre you just experiencing latency when locking the door? It could be due to the Wi-Fi signal strength in your home. Does it lock or have you experienced an issue with it not working at all?
