Forum Discussion

embee's avatar
embee
Neighbour
24 days ago

Renovations

I am going to be conducting some renovations in the near future and these will likely interfere with the telus home security system, especially the lock/deadbolt and sensors on the front door.

What is the procedure for this? The door itself is to be replaced with a new one. Do we need a telus technician to reinstall all the security hardware? What is to be done from the software side of things? Do I just disengage the entire system until the renovations are complete?

 

Thanks

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi embee - it would be best to speak with our Smarthome Security team to determine if setting the system in Test mode is appropriate or if they need to remove sensors entirely until you are done with the renovations