Forum Discussion
Solved
Real or Scam
I received a telephone call June 25/24 around 5:10 p.m. from a male identifying himself as Johnson at 778-652-6776. He said he was from the Telus Loyalty Department and offered a 40 percent discount ...
It's a scam. If it was the Loyalty department, which isn't even the real name of it, they have full access to your account. Also Loyalty doesn't cold call people offering new plans.
The 778-652 NXX is also controlled by Iristel. That's a VoIP telecom provider that owned the NXXs that overseas scammers have used recently pretending to be Telus and various other Canadian companies. This is not the first Iristel NXX that has popped up here in the last week. Another was used as part of a fake job offer scam by overseas scammers.
It's 100% a scam.
- 780-900 is often associated with a landline in a small town. Telus definitely would not be using that one.
- Loyalty at Telus has full access to the same account info that Sales does.
- The email address was not a Telus one. telus-loyalty. com is owned by a third party. It was first registered in November 2023 though Sqaurespace.
- Any email from Telus will have TELUS.com.
- 888-414-4223 isn't a Telus toll free number.
I have just received a call for offering discount and the person Ben Walker telephone number 604-529-4699 email from
[email protected] sending email looks like promotion. He asked to provide the connection fee of $60 via a form then i will get the contract by post. I asked why email address not ending Anonymous.com. He then looks not comfortable and asking me to complete the form and pay first. Thank you for you all putting this chat so i know it’s scam. I didn’t complete the form and request to see the contract by mail first. He then hang up.
TELUS_Support
Official Support Team
Official Support TeamThank you for sharing your experience. We're glad you caught the warning signs. TELUS representatives will always use official TELUS.com email addresses, and we would never ask for payment through a form before sending a contract.
