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enb54's avatar
enb54
Advisor
3 years ago
Solved

Qolsys IQ 4 Remote Panel (Wireless) Alarm Message?

I have tried to repeatedly turn off/reset a remote alarm indication (panel open type) on my internet login for my dismally installed TELUS wireless alarm system and still can't get any kind of respon...
  • Smitty2671's avatar
    Smitty2671
    3 years ago
    If it says "panel tamper" message only on the app but your panel is normal, uninstall then reinstall the smarthome app. Login again.
A-B's avatar
A-B
Icon for Community Manager rankCommunity Manager
3 years ago

Hello. That's definitely not the experience we want our customers to have. I'll send you a private message with some info!

enb54's avatar
enb54
Advisor
3 years ago

I phoned in to your PM number and after on hold for 15 minutes had to leave, I'll have to live with this I guess...

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