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NelleP's avatar
NelleP
Just Moved In
4 hours ago
Solved

Open utility box

There is a green utility box at my work property that is open and should be closed with a lock on it.  There is a school in my street where kids walk by every day. I’m just worried about the children. I have a photo of it if you want to see it.

  • TELUS_Support's avatar
    TELUS_Support
    3 hours ago

    Thanks for flagging. This can be reported by visiting www.telus.com/status and selecting the green 'Report an outage' button on the right hand side. From there, select the right button that again says 'Report an outage' which leads to a form. There, you can enter the location, upload a photo, and select the option 'TELUS cabinet or pedestal damage'. That form goes straight to the appropriate team who will send someone out as soon as possible!

3 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    3 hours ago

    Thanks for flagging. This can be reported by visiting www.telus.com/status and selecting the green 'Report an outage' button on the right hand side. From there, select the right button that again says 'Report an outage' which leads to a form. There, you can enter the location, upload a photo, and select the option 'TELUS cabinet or pedestal damage'. That form goes straight to the appropriate team who will send someone out as soon as possible!

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