Forum Discussion
Monitoring Centre never calling for alarm triggers
We just switched from Bell Smart Home monitoring to Telus and I could not be more unimpressed. So far we’ve had a few triggers by accidentally opening the doors without disarming, also my dog barking...
Happened to me too 2x now with false window alarm at 2am and no one called
TELUS_SupportOfficial Support Team
We apologize for the troubling experience you had with your window alarm, Alexanderlao. Your safety is important to us, and we will be sending you a private message shortly.
