Forum Discussion
Monitoring Centre never calling for alarm triggers
We just switched from Bell Smart Home monitoring to Telus and I could not be more unimpressed. So far we’ve had a few triggers by accidentally opening the doors without disarming, also my dog barking...
"also my dog barking at home triggered the glass break sensor when we were gone."
I gather you alarm sounded at home during this for many minutes if not longer, so yes they should have called.
I know they did not call if the alarm was turned off within a short time.
