Forum Discussion
Solved
Installed 5 days, but the Doorbell camera goes offline 3 times
anyone one got the similar situation and how to solve it? I need to click troubleshooting and change network.
Can you provide more info to what you are experiencing?
Hi,
I did teardown the Doorbell and check the power connection, I believe that the bad connection is due to the installation. I fixed it and power on successfully. However, I tried to troubleshooting the wifi connection, long press until the yellow light flashing, but still can't connect. what should I do?
Regards
Danny Tang
TELUS_Support
Official Support Team
Official Support TeamCan you send us a private message? We'll investigate further.
