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Home Security August 2024 Bill
I called Telus why bill had increased. Agent said she didn't understand why home security was $5 more with a current contract. She refunded me, and contacted home security. I received new bill and...
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Yes, my August bill went up by $3 compared with July. I am in a 3 year locked in contract. Eventually a Telus Agent refunded the $3 and also gave a $100 credit against my account at my request, as they had broken the contract. You much check each bill each month as it is apparent that they are try to increase revenue in breach of contract. Same thing happened with my Bell Mobility. In that case I was able to file a complaint with the CRTC. For home security, you are apparently on your own. Maybe BBB Canada can intervene if they do not reverse this!
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Official Support Team
Official Support TeamIf you continue to experience any issues or have further questions, feel free to send us a private message, and we’ll look into it for you.
