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Kennieis's avatar
Kennieis
Neighbour
9 months ago

Contract is finished and want to cancel

I was told I have to return the Items, My contract is up, April 10th, 2025. Contract to be cancelled on the 22nd. I only have the small security box and can't find the camera. Further to this I haven't used it, in over a year and have been told after the contract is finished and I own anyways.
Not that I can use anyways without a contract renewal.
Sincerely Ken Williams

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi Ken, sorry to hear about the confusion. We’ll send you a PM to get more details and figure this out together.