Forum Discussion
Billed for no equipment
Just recieved a 2500 bill for cancellation of services???? Services and equipment that was never installed I cancelled the installation as it was no longer needed (cancelled in April) Can't get throu...
TELUS_Support
Official Support Team
Official Support TeamThis can happen since a scheduled installation typically assigns equipment serials (router, Optik TV boxes, etc.) to a profile. We can definitely see what we can do here. We'll send you a private message to discuss further. Check your Inbox.
