Forum Discussion

sabatine's avatar
sabatine
Friendly Neighbour
2 months ago

ADT legacy security system and tech support

How does one reach technical support for an ADT legacy system. I've procrastinated replacing the batteries in a number of sensors and want to tackle it now. I used to be able to call ADT and they wou...
Security
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 months ago

Hello sabatine, we're following up on your message, 1-855-958-8181 should be the number to contact the ADT by TELUS security team. Keep us posted and thanks !

  • sabatine's avatar
    sabatine
    Friendly Neighbour
    20 days ago

    Hi, sorry I have a message for you but didn’t place it correctly in this thread.

    Please look further up the thread, thx.

  • sabatine's avatar
    sabatine
    Friendly Neighbour
    21 days ago

    Hi, 

    Thanks for checking in. We did call the number you provided (thanks) and we changed the batteries.

    We’re just waiting for the system to clear the error messages and we will be good.

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