Forum Discussion
5 to 10 second wait on doorbell camera?
Newly installed system, with doorbell camera, and it takes 5 to 10 seconds when someone is at the door for the screen to show the live image of the door camera. Is that normal? WiFi speed test on pan...
It loads somewhat faster but still very laggy. What’s the next step in troubleshooting?
Thanks.
TELUS_Support
Official Support Team
Official Support TeamYou could check out our troubleshooting steps here: https://www.telus.com/en/support/article/videos-slow-or-lag or reach out to our SmartHome team directly for further assistance.
