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Homeboy's avatar
Homeboy
Friendly Neighbour
4 years ago
Solved

24/7 security if wifi goes down?

We have Telus Home Security through our internet. Telus is our internet provider. Please confirm that Telus “home security experts will monitor the system around the clock” and that we’ll “be notified...
  • WestCoasterBC's avatar
    4 years ago

    I assume you have the Qolsys IQ Panel. Telus uses that in 99% of home install. When your wifi connection fails, it switches to it's cellular backup so it's always connected. The system is monitored 24/7 and they're VERY responsive to any alarms.