Forum Discussion

STESTEC3's avatar
STESTEC3
Organizer
5 months ago

Where can I go after logging in to withdraw this kind of forced consent?

To complete the move request form, I was forced to agree to the terms below. Without clicking the consent button, I was not able to submit the form.

 

""""

I consent to receiving messages from TELUS (25 York Street, Toronto ON M5J 2V5, www.telus.com) regarding offers related to TELUS TV and internet. You can withdraw your consent to receive electronic messages from TELUS at any time.

""""

 

 

Where can I go after logging in to withdraw this kind of forced consent? This is extremely frustrating. Forcing customers to agree to such terms just to submit a move request form is unacceptable.

If there is a violation of Canadian privacy laws, where should I file a complaint?

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi there, thanks for letting us know. We will send you a private message to update your preferences.