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Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
So I recently logged on to do a rewards redemption - I had been saving to get my kids the Xbox Ultimate bundle thing. Anyway what it is isn't as important as the fact that I'm missing all my rewards points and the portal appears to be gone / offline. I don't think I was told that my points were going away - This is just not very cool at all.
Anyone have any relevant and good information?
Check out this thread:
https://forum.telus.com/t5/My-Home-Account/Telus-Reward-Point-Expiry/m-p/162486
I called them and they gave me my lost rewards points in the form of a bill credit. They can’t or won’t reinstate them.
Telus Rewards online info:
https://forum.telus.com/t5/My-Home-Account/What-happened-to-Telus-rewards/m-p/168201
