Forum Discussion
Dalyha
1 year agoAdvisor
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
- 1 year ago
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
jackrabbit000
1 year agoLeader
On January I had 85.15 rewards points left. I received my bill yesterday and noticed that the Telus Rewards are no longer on the bill on the top right hand corner. I logged into my account today and noticed that I only had 33.55 points left. Telus removed 55.31 points off of my account. How do I get these points back or a credit on my account? So many problem with billing with Telus every other month. Really considering cancelling when my contract expires this year. Can't deal with this anymore.