Forum Discussion
Solved
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
You might try calling Telus stating your case, request a dollar credit towards your next bill , it's worth your while.
Thank you for the suggestion. It's appreciated.
- I was able to get an account credit for all of my points.TELUS reached out to me with a private message to review the account and then credit me.So don’t give up. Reach out to them and get your credit.Sent from my iPhone
- That's great news, hopefully Telus realized their mistake.
