Forum Discussion
Dalyha
1 year agoAdvisor
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
- 1 year ago
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
donmoroz
1 year agoNeighbour
To Telus Support Team , Account number [Admin edit: removed personal info] I had over 450 points and as noted by others I have electronic bill and autopay so no way would have seen this announcement , it should have bene sent out as a direct email or Text .. I have been a TELUS support forever.
I want at least these removed points re-instated as credit for bill payment for the next two billing cycles.