Forum Discussion
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
I have lost all my rewards points that I have been accumulated for years. I had no idea it expires. Can any help to retrieve them?
TELUS_Support
Official Support Team
Official Support TeamHello! As of January 30, all points accumulated before 2024 have been expired, with customers notified in bill messaging before the end of last year. All points accumulated since then and going forward will remain as per usual. We're not able to retrieve any of the expired points, but we still have a number of great opportunities in the Rewards catalogue.
This is BS , I lost over 400 points !! and I want awnsers
- TELUS_Support
Hello. We can look in to this for you. We'll send you a private message to discuss further.
