Forum Discussion
akclee
1 day agoNeighbour
Support Callback
6+ year 1GB Purefibre customer. Service terminating next week, Monday Nov 9th. Was promised a call from Winback team but no call for past week. Feeling very disappointed in Telus customer support. :(
2 Replies
- akcleeNeighbour
Sigh, got a DM from support 7+ hrs ago, replied right away and waited all day, no reply.
What is going on with Telus man, this is just terrible customer service. T_T
- TELUS_Support
Official Support Team
Definitely not the experience I want to see for our customers. Will be sending you a private message to discuss further. Check your Inbox!