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RobG3987's avatar
RobG3987
Ambassador
5 months ago
Solved

Smart Hub home phone?

Friends of mine moved into a rural neighborhood and signed up for Telus Smart Hub wireless Internet. They had also requested their home phone service to be moved over too. My question is does anyone...
  • C_Fun's avatar
    4 months ago

    Hi there, great question! The TELUS Smart Hub is designed primarily for wireless internet service, and while some models include RJ11 phone ports, these are not currently enabled for home phone use on our 4G/5G Smart Hub plans.

    If your friends requested their home phone to be moved over, it would typically require a separate TELUS Wireless Home Phone device or landline service, depending on what’s available at their new address.