Forum Discussion
RobG3987
5 months agoAmbassador
Smart Hub home phone?
Friends of mine moved into a rural neighborhood and signed up for Telus Smart Hub wireless Internet. They had also requested their home phone service to be moved over too. My question is does anyone...
- 4 months ago
Hi there, great question! The TELUS Smart Hub is designed primarily for wireless internet service, and while some models include RJ11 phone ports, these are not currently enabled for home phone use on our 4G/5G Smart Hub plans.
If your friends requested their home phone to be moved over, it would typically require a separate TELUS Wireless Home Phone device or landline service, depending on what’s available at their new address.
C_Fun
Community Manager
4 months agoIf there’s a copper phone line to the premises, it could potentially support DSL service, depending on the infrastructure in your area. That said, TELUS has been gradually phasing out DSL in favour of faster and more reliable technologies like PureFibre and Smart Hub (4G/5G) services. To confirm what’s available at your specific address, you can check here: https://www.telus.com/en/shop/home-services/home-phone/plans?linkname=Home_Phone&linktype=ge-meganav#