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What happened to Telus rewards?
I was planning on cashing them in. On searching the Telus web site it just keeps looping around and around and of no help. Chat is similar,,,,thus useless as well.
You should have received an e-mail on or around April 3rd which would have contained the following message:
Exciting TELUS Rewards changes are on the horizon! To prepare for an enhanced experience, the TELUS Rewards portal will be temporarily unavailable starting April 11, 2025. During this time, you will be unable to access your account.
In early May, we'll be launching a new TELUS Rewards experience bringing more value to our members.
Stay tuned for an announcement in early May!In the meantime, you can review the updated TELUS Rewards terms and conditions.
Thank you for your continued loyalty and we can’t wait to share what’s next!
Rewarding your everyday,
TELUS Rewards team
TELUS_Support
Official Support Team
Official Support TeamIt is standard practice to check bills before paying them for important details and updates. We've sent you a private message, please check your inbox within the neighbourhood
I disagree. I literally have 8 Telus accounts that I manage. I shouldn't have to waste time review each bill individually for "important details and updates" if my account is current; the contracts for each account is not nearing renewal. This change to the rewards has occurred "mid" contract in my case. When choose Telus and I accepted the terms of the pricing contract, the rewards program formed part of my decision, I don't like the fact that I have been penalized approximately $110 in benefits because of an arbitrary decision of only one party of the agreement..
