Forum Discussion
Solved
Phone scam about new plan
Got a call from a non-native-English-speaking person claiming to be from Telus and offering me a new phone plan that is cheaper than my current land-line plan, similar to the Home Phone Lite plan. He...
Swany Good catch. It's definitely not legit and we've flagged it to our internal fraud team. On your end, please check out this link for the Canada Anti-fraud centre and report the scam.
dru
Community Manager
Community ManagerSwany Good catch. It's definitely not legit and we've flagged it to our internal fraud team. On your end, please check out this link for the Canada Anti-fraud centre and report the scam.
Known Scam and Fraud List must be updated with that kind of scam, as it it getting more widespread. The worst part is that they now learned how to spoof Caller ID with real Telus 1-866-2273 number. This is a regulatory issue, I guess, to prevent this. I tried to discuss this with Telus fraud squad... never got an answer.
I got them caught on Email too... sent from AOL.COM. 🙂 Reported to AOL as well.
- Nighthawk
Community Power User
They can also fake the email address the message comes from as well.
Turn on Call Control if you don't want to get the scam calls on your Telus phone. It's free and very effective at blocking the scammers using robocalls.
