Forum Discussion
Swany
5 years agoNeighbour
Phone scam about new plan
Got a call from a non-native-English-speaking person claiming to be from Telus and offering me a new phone plan that is cheaper than my current land-line plan, similar to the Home Phone Lite plan. He...
- 5 years ago
Swany Good catch. It's definitely not legit and we've flagged it to our internal fraud team. On your end, please check out this link for the Canada Anti-fraud centre and report the scam.
BigBen121
5 years agoAdvocate
I just got caught in this scam today . Someone call from a number I did not recognize and then offered me a 40% discount on my home services I said I did not trust him and could have a call back number. I too got the official looking email from telusstock.com. He said after he sent the email he would call back. While I was waiting for the callback I called the regulat telus customer support line. To be fair the representative I spoke to said there was no such offer and it was probably a scam - she did however say that telusstock.com was Telus technical support department -weird? We agreed that this was probably a scam as she said Telus would only call with a number that our call display would recognize.
When I hung up from her the phone rang again and this was 1-888-811-2323 and the rep they were calling about the offer they had sent the emailHe explained the offer again and I said fine and then he sent my call to someone else. What cause me to end the call was that the next person I spoke to wanted my birthdate as he was going to sign me up for a new plan and needed this . I said I was not happy and wanted to speak to someone they said to call Telus and ask for a John Marshall. At that point i ended the call. I did not offfer any personal information except for my email address. I guess it is fair say if something is too good to be true it most likely is not
Swany
5 years agoNeighbour
Those people have phoned me 4 times since then as if they had not already talked to me. At least I know now it's a scam. Unfortunately I gave them some personal information the first time they called, but I stopped short of giving my credit card info.