Forum Discussion
YenWei
9 months agoNeighbour
Noisy Manhole Cover
Hi support, We live on Kingsway. There's a manhole cover outside our window that started to make a lot of clunking noise again. On a rainy day, it's better but when the road is dry, it makes a cl...
- 9 months ago
This isn't the most direct way to report this issue. Short of calling Telus, the next more direct way is to go to https://www.telus.com/en/bc/outages and click on the green Report an Outage button in the top right. Then click on Report an Outage. Fill out the form and submit it.
There is also no manhole outside of Sunny Eye Care. The only one near there is in the intersection / traffic lights for the back alley / crosswalk east of that store. The KFC is a block away in the opposite direction.
Relocating the manhole isn't a realistic option. Cost would be too high. Kingsway likely has has a lot of lines under the road and moving those, and the manhole vault, would be a massive undertaking. It would cost a fortune, would likely impact service to your building, and I doubt the City would be happy about unnecessary construction on Kingsway.
Nighthawk
Community Power User
9 months agoThis isn't the most direct way to report this issue. Short of calling Telus, the next more direct way is to go to https://www.telus.com/en/bc/outages and click on the green Report an Outage button in the top right. Then click on Report an Outage. Fill out the form and submit it.
There is also no manhole outside of Sunny Eye Care. The only one near there is in the intersection / traffic lights for the back alley / crosswalk east of that store. The KFC is a block away in the opposite direction.
Relocating the manhole isn't a realistic option. Cost would be too high. Kingsway likely has has a lot of lines under the road and moving those, and the manhole vault, would be a massive undertaking. It would cost a fortune, would likely impact service to your building, and I doubt the City would be happy about unnecessary construction on Kingsway.
YenWei
9 months agoNeighbour
Hi Nighthawk ,
Thank you so much for your prompt response, really appreciate it!
I will make sure to call, or submit the form to report this issue.
You are right about the location of the manhole. There are 2 manholes actually, and both of them are located at east of the Sunny Eye Care store (in the intersection / traffic lights for the back alley / crosswalk like you said). Both of the manholes are making noise:
- The big one. Sadly this manhole has been the bane of our existence since we moved into this unit 1.5 years ago. This is the one that almost every car in the middle lane rolls on it. And it was the one that was fixed last Nov.
- The small one. There's a smaller manhole cover in the same intersection. It makes a pretty big noise too every time a car drives on it. However, it's in a more 'friendly' location with the traffic lane so only about 10% of the cars would roll on it. In other words... we can live with it if it were the only one.
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