Forum Discussion
A-B
Community Manager
4 years ago[Megathread] TELUS Rewards
Looking for info about our TELUS Rewards program? You've come to the right thread. You'll find your answers here, but if you don't...feel free to ask your own question for our community to answer! Fr...
- 4 years ago
It's under the Telus Services category. I just used it a couple of days ago. Note that you can only redeem for Telus services credit once every 12 months.
loosemeat
2 years agoAdvocate
I've had a consistent issue that, despite my mobility post-paid account being linked to my home account, I don't receive the monthly extra 2 points on my Rewards account. This has been an ongoing issue for nearly two years. I have attempted to troubleshoot with the call centre in the past, however, have always been transferred back and forth between mobility & home service teams with no resolution. How can I get the points to post monthly, and the points owing from previous mobility bills going back to when I signed up for mobility in November 2022?
TELUS_Support
Official Support Team
2 years agoHi loosemeat - We will send you a message