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Major error on my bill - How do I speak to a live agent to correct it?
There was a major error on my daughter's cell phone bill (the plan was not applied, and each individual transaction was charged) and I need to speak to someone to correct this. All the stores in Otta...
At the bottom of every page on the TELUS site there is a Contact us link that will take you to a page with all the options. If you choose the Chat option just type "I need to speak to a person" when the bot asks for info.
At the bottom of every page on the TELUS site there is a Contact us link that will take you to a page with all the options. If you choose the Chat option just type "I need to speak to a person" when the bot asks for info.
