Forum Discussion

TL7's avatar
TL7
Friendly Neighbour
5 months ago

July 2025 home phone and TV rate increase

Hello, I noticed my July bill has increased. When I checked the June bill, there is small print said " If you are currently in a 2- year service agreement, the new regular monthly price will not appl...
TL7's avatar
TL7
Friendly Neighbour
5 months ago
Hi, there has been absolutely no change in my service at all during this 2 years agreement. Please investigate my billing and let me know the result.

Thanks,

Teresa
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
5 months ago

For sure. We'll send you a private message to gather your account info.

  • TL7's avatar
    TL7
    Friendly Neighbour
    5 months ago

    Hello, it has been more than 12 days, I've not received any private message from you. What account info. that are you gathering, and when are you going to give me the answer? My August bill will be coming soon, I would appreciate that the issue can be solved as soon as possible.

    Thanks,

    Teresa

Related Content