Ghost Stream+ Account

I am billed for stream+ every month and the service is worked an connected to my Netflix, Amazon and Prime accounts with all 3 pointing back to Telus as the billing provider.  The strange part is I do not have stream+ as a service associated with my Telus mobility or home account and as such I cannot make any changes.  It is a completely ghost service.  When I try to look-up subscriptions associated with my mobility account there is some kind of error so perhaps it's there but I can't see it?  I have emails from the date the service was added along with the activation emails to link the various streaming services.