Forum Discussion
Excessive Telus Mobilty Bill
My new Telus mobility bill shows as $375.20 cents, due by Oct 11. This is a whopping 245 dollars higher than normal. My bill is usually around $130. I need to resolve this issue ASAP.
TELUS_Support
Official Support Team
Official Support TeamHi there, have you had a chance to review your account to check what the additional charge is for? I guess that it might be related to a device charge. Can you confirm?
I did try to review my account for the additional charge beforehand, but got a “Sorry something went wrong on our end” message:
Derrick
Derrick
- TELUS_Support
Thanks for the response. Please send us a private message and we can help do a bill review
