Forum Discussion
gdot905
2 years agoNeighbour
double charged
this is the second billing issue, my god who is incharge of this department, telus hired unqualified people to be handling accounts? we all know telus dont hire anyone local to western countries. ...
gdot905
2 years agoNeighbour
another issue when dealing with customer support the regular line cant touch my account because its a EPP account so im always restricted to EPP customer service which is open till 5pm. ill get a work break soon and try to get this resolved so the billing is back to the $115 as it always has been siince renewal
- TELUS_Support2 years ago
Official Support Team
Sounds good. Let us know if you get a chance to respond to our private message as well.