Forum Discussion

Neighbour

2 years ago

disappointing customer support

I spoke to an agent today as I had paid more than intended on my bill, because the CC payment screen does not ask for any confirmation and autofills the payment amount. He assured me a reversal was n...

TELUS_Support

Official Support Team

2 years ago

Definitely not the experience we want our customers to have, and we thank you for sharing this feedback so we can pass it along.

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Forum Discussion

disappointing customer support

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