Forum Discussion

bb147's avatar
bb147
Organizer
2 years ago

Confirming your cancellation request has incorrect date

I requested to cancel my Telus Internet and TV by calling in today and asked for it to be cancelled after my agreement ends plus a few days buffer (Sept 15) so I can get services installed from Novus...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

Please send us a private message with your account details so we can look into this.

ChengMY's avatar
ChengMY
Neighbour
2 years ago

I've sent you a private message with the account details within the screenshots, thank you!

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    2 years ago

    Thanks, we have replied to your message. 

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