Forum Discussion
habsfan
7 years agoOrganizer
Changing email for sign in and billing
I recently cancelled my TELUS home internet which results in losing my TELUS email account, now I’m trying to change my email in my account profile to my gmail but the system won’t let me change it. ...
- 7 years agoUse the online chat to contact Telus it's much faster.
I think you need access to the old email address in order to confirm the change to a new email address. It's to protect you from someone highjacking your account.
xray
7 years agoHero
Use the online chat to contact Telus it's much faster.
I think you need access to the old email address in order to confirm the change to a new email address. It's to protect you from someone highjacking your account.
I think you need access to the old email address in order to confirm the change to a new email address. It's to protect you from someone highjacking your account.