Forum Discussion

habsfan's avatar
habsfan
Organizer
7 years ago
Solved

Changing email for sign in and billing

I recently cancelled my TELUS home internet which results in losing my TELUS email account, now I’m trying to change my email in my account profile to my gmail but the system won’t let me change it. ...
  • xray's avatar
    7 years ago
    Use the online chat to contact Telus it's much faster.

    I think you need access to the old email address in order to confirm the change to a new email address. It's to protect you from someone highjacking your account.