Forum Discussion

troglophile's avatar
troglophile
Neighbour
5 days ago

Can't get into my account.

I haven't been able to log into my account for the last 5 years or so because I lost my password. When I click on "Lost your password?" the system says they are sending me an email but I I never get ...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
4 days ago

Hey troglophile! Since the password reset emails aren't going through and Chat Assist is acting up, we'll need to sort this out for you manually on our end. We're sending a quick PM your way right now so we can get this fixed.