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Cancelling Home Sercvices
3 months ago I renewed my Telus business phones on to a new plan and switched my Telus Home plan to business. They were to cancel all of my home services but did but did not and continue to bill me i...
Glad it got sorted out!
I have been on the phone in one hour segments five times with no available members and no call backs. I have been given numbers to call with extensions provided and the call immediately drops out. So So disappointed with your so called customer service. I will recommend your services to absolutely no one. All I want to do is discontinue my diseased father's services before you charge us with another months services. TELUS you should be ashamed of how you care for your customers.
TELUS_SupportOfficial Support Team
Hello jbroughton19, first I'm very sorry about this situation and I express my sincere sympathy to you and your family. We'll send you a private message shortly in order to look into this with you, thanks!
