Forum Discussion
Awful customer service
Been on hold forever then cut off after 41 mins call again, they call me back in and hour explain my problem and told he would transfer me to accounting. now been on hold hold for 35 mins haven't spo...
C_Fun
Community Manager
Community ManagerFor privacy and security reasons, we’re unable to initiate outbound calls or access account details through public posts. In order to assist you further, please send TELUS_Support a private message either through our Facebook page or here. Once we receive your message, a member of our team can review your concern.
This is simple amazing How bad Telus is at this!!! You sent me the links to submit documents so I did on both your Facebook link sent back to me first asking if i had the account number associated to this (Wow) I send back no thats the problem you had taken the payment from my account for someone else which neither Telus or the Bank will share the name. I ask them to call me to explain. There response back to me is sorry you should call the support line which I have done neuromas times already as you all know with no help. I will share he responses here just so you all can see, because I can't make this stuff up. Can someone please call I desperate!!!
