Forum Discussion
Awful customer service
Been on hold forever then cut off after 41 mins call again, they call me back in and hour explain my problem and told he would transfer me to accounting. now been on hold hold for 35 mins haven't spo...
I have witnessed many issues solved by Telus Support. But they need you off the public forum to get your account info.
You say they do not care, what about allowing charges to go on your account for nine months, seems like you are too busy to care about it.
No Sir you are incorrect it is an account I never use I opened it just because It was needed to pay a WestJet card. I rarely use it that's why it was overlooked. this should be an easy fix I think someone just inserted the wrong number when they imputed the other persons account number, I just don't understand the run around. I believe it was just and impute error an easy fix right?
Terry
