Forum Discussion
KayHouston
3 years agoFriendly Neighbour
Account Issues Post Move
My name is Kay. I recently moved to a new location July 26 (When services were added at new address.). It says right under HOME SERVICES, that my account has 4 of them. Problem is it only lists 3,...
KayHouston
3 years agoFriendly Neighbour
Sorry to confuse 🙂 No never had a mobility account ever. Telus is looking into it but confirmed that we only have just the 3 services. Did we get an old phone of someone's that wasnt properly closed out maybe?
A-B
Community Manager
3 years agoMost likely not. Have you seen any mention of this mystery service on your billing at all by chance?
- KayHouston3 years agoFriendly Neighbour
Not to date no. But it shows under the home services header in the part that says 4 services, but never has in the actual bill itself.