Forum Discussion

NelleP's avatar
NelleP
Neighbour
3 days ago

Account info

My postal code is incorrect on my invoice/statement which can make signing into Telus App a real pain.  It is bizarre to me that a communication company is so difficult to get ahold of.  All I want to do is change a bloody postal code.  There is no option on the website or app to change this info, so I am forced to be on hold.  Telus, do better!

 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Definitely not the experience we want for our customers. We'll send you a private message to help with this.