Forum Discussion
J-P
2 years agoOrganizer
WORST COMPANY EVER
I’ve never been treated so poorly by a business In all my life!!
A-B
Community Manager
2 years agoNo threats. Be sure to check the House Rules I linked to as I stated. Specifically, the section regarding spamming the forums. Posting multiple times with nothing constructive goes against said House Rules. Let me know if you actually want assistance and we’ll be here.
J-P
2 years agoOrganizer
I’m seeking compensation for mental anguish and emotional damages currently
- A-B2 years ago
Community Manager
Let me know if you'd like to discuss anything regarding services or an account and I can send a private message to see what I can get done for you.
- J-P2 years agoOrganizerI suppose you’re right that I should describe exactly what Telus has done to me, I have not had the energy as I have ptsd and had another massive panic attack after reaching points of frustration caused by Telus. I’m still not feeling well, and re living the situation is not good for me. I cannot get adequate assistance when 90% of the time there is a language barrier. I don’t understand them and they don’t understand me, nor do they care. I have been a customer for a long time, and can’t see what this company can do to rectify the emotional damage they have caused me over these past 6 months. My Internet drops quite often and I avoid calling tech support because I know what to expect, which is sad in itself. I don’t want to ask for credits or promotions because they will be taken away or just not actually applied which then results in me needing to make another unbearably frustrating phone call. I have lost so much of my time at the hands of this company that I cannot get back.
- A-B2 years ago
Community Manager
I'll send another private message now.