Forum Discussion
RonAKA
7 years agoRockstar
WiFi to iPhone 7 with iOS 13 Will Not Stay Connected to T3200M Router
Have had an ongoing problem with all versions of iOS 13 on my iPhone 7 dropping my home WiFi connection. My recollection is that this issue has started with the "upgrade" to iOS 13 and was not a prob...
- 7 years agoIs Smart Steering turned on? If so try turning it off. You will need to create a separate SSID for each WiFi band (2.4 GHz and 5 GHz) so keep the SSID for the band used by the most devices and create a new SSID for the other band.
RonAKA
7 years agoRockstar
I never did figure out what they were on, but I disabled SmartSteering, and then renamed the default 5G SSID to my old single network name so everything currently connected went to it. Renamed the 2.4G network to Guest with a new password. I guess our next Guest will find out of that one works!!
Not sure this is going to solve my iOS 13 iPhone issue. We will see. About all I can see that will have changed is that the iPhone (along with everything else) is now forced on 5G.
xray
7 years agoHero
I guess you'll find out soon enough whether you have any devices and can only connect to 2.4 GHz.
As for the iPhone connetion issues, the reason for turning off smart steering is that there are reports that iOS does't handle the automatic switching between 2.4 GHz and 5 GHz well.
As for the iPhone connetion issues, the reason for turning off smart steering is that there are reports that iOS does't handle the automatic switching between 2.4 GHz and 5 GHz well.
- RonAKA7 years agoRockstar
Well it has been 4 days now and no real dropouts of my WiFi. I did get a short delay once today, but it connected. It looks like the combination of disabling the SmartSteering and switch my network SSID to the 5G band may have solved the problem, after I powered down and powered up the router, and reset the network settings on my iPhone, in addition to resetting the band. I'm hoping!
- RonAKA7 years agoRockstar
After separating the 2.4G and 5G bands and moving all of our connections to the 5G yesterday afternoon, and then doing a Network Reset on my iPhone and powering down the router and back up again, there have been no dropouts of my WiFi. I did power the iPhone right off overnight, but it has been on today since 8:00 AM, and is still OK. That is the good news. The bad news is that I have gone this long before after doing the network reset and power down of the router trick, but it never seems to "stick" long term. Will be interesting to see if it does this time...
Any thoughts on what the power down of the router and network reset on my iPhone would be doing? And even more importantly why it may not "stick" as a permanent solution?
- NFtoBC7 years ago
Community Power User
I found the issue was resolved on the T3200M by using the Boost Wifi devices, as they appear to the router as an Ethernet-connected device, rather than wireless. There does appear a disconnect between the wireless side of the T3200M and the wired side, preventing Wi-Fi devices to talk to your wired network.
- Powderjockey7 years agoAdvocate
I don't think the Telus Boost is ready for Prime Time. I don't think I would recommend it to anyone. Very disappointed in it.
- buckycat7 years agoRockstarHad the same issue with our Apple devices I gave up on the TELUS Wi-Fi and using my own router now with no issues. It fixed the dropouts and issues with wireless printing.
- RonAKA7 years agoRockstar
The strange part of it is that if I just look at my iPhone, it shows the WiFi is connected to my specific WiFi network, but it is not. All it takes is to turn WiFi off for a few seconds, and then turn it back on again to let it reconnect. Then I am connected again for an hour or so.
I just tried a couple of the other frequently suggested "solutions" which is to power down the router and then power it back up again. I also Reset the Network setting on my iPhone. In the past this has worked for longer -- like a day or so. We'll see this time. If this fails, I guess I can connect my iPhone to the 2.4G network, and see if that is the silver bullet...
- xray7 years agoHero
You are not the only one with this iOS 13.2.3 WiFi issue:
https://www.reddit.com/r/ios/comments/e1hfuz/is_it_just_me_or_are_there_major_wifi_problems_on/
- RonAKA7 years agoRockstar
Well, it has been about 2 hours and my iPhone 7 currently on iOS 13.2.3 has dropped out. This does not appear to be a solution to my problem. Perhaps it is a iOS bug that I will have to just wait for Apple to fix, or at the rate they are going, never fix.
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